Notifications

Notifications page

The notifications page displays a list of all notifications configured for your Project. This list includes built-in notifications as well as your own notifications.

Access this page on your dashboard

Each notification comes with a set of controls allowing you to fire or activate, edit, duplicate, preview on test users and delete it:

Some notifications have an activation switch rather than a fire button: they are automated notifications.

📘

Not familiar with Automation?

Check out our Automation overview.

Clicking on the notification title or the notification row takes you to the Notification detail page.

When the notification has been sent and clicked, its row displays a summary containing Notifications sent, Notifications capped, Confirmed receipts, Notifications clicked and Click through rate:

Here are some key definitions:
Sent: Notifications successfully sent to push servers of Google, Apple, Huawei, Mozilla, Microsoft...

Capped: Notifications that were not sent because the users's frequency capping limit has been reached.
Learn more about Capping and pressure management.

Confirmed receipts: Notifications already aknowledged by the targeted devices.
Learn more about confirmed receipts.

Clicks: Number of notifications already clicked and the Click Through Rate (CTR) (part of the notifications clicks over the number of confirmed receipts)

Notification detail page

The notification detail page contains all the information related to a notification:

• its general information (identifier, name, segment)
• a set of controls to fire, activate, send to test users, edit and delete the notification,
• a preview of the notification content,
• detailed metrics including a summary, a graph and a table.

The metrics section of the notification page is similar to the metrics section of the overview page, except that all metrics are limited to that notification and also directly expose capped notifications as well as failed notifications.
To fully understand these metrics, be sure to read the metrics documentation of the Overview page.

Create / edit notification page

The notification creation and edition page can be reached through the controls of the Notifications page and Notification detail page.

The creation and edition process is divided into 4 sections:

1. Your message: compose the notification content,
2. Attach a popup (formerly known as in-app),
3. Audience: choose who should receive the notification,
4. Schedule: specify how and when the notification must be sent.

Learn how to create and automate notifications step by step and for all platforms